Last updated: October 2026
Who we are
This policy explains how Clickenta ("we", "us") handles personal information when you visit our website, request a quote, contact us, or become a client.
Information we collect
Information you provide: your name, email address, WhatsApp number, company name, website, project requirements and any files you attach.
Information collected automatically: pages visited, referring website, campaign parameters (such as utm_source), approximate device information and your IP address, used for security and analytics.
Payment information is processed by our payment providers (such as Stripe or PayPal). We never store full card numbers or security codes.
How we use your information
To respond to enquiries, prepare quotations and invoices, deliver services, process payments, prevent fraud and abuse, improve our website and, where you have agreed, send marketing communications.
If you contact us on WhatsApp, your messages are processed by WhatsApp (Meta) and by us to answer your questions. You can ask us to stop messaging you at any time by replying STOP.
Cookies and analytics
We use essential cookies to run the website. Analytics and advertising cookies are only used with your consent, which you can withdraw at any time.
Retention
We keep enquiry data for as long as needed to respond and follow up, and financial records for as long as the law requires. You can ask us to delete data we no longer need.
Your rights
Depending on where you live, you may have rights to access, correct, delete, restrict or port your data, and to object to certain processing. Contact us to exercise these rights.
